Shipping policy
Shipping Policy
THE YOGI SOCIETY — "Rooted in Dharma" Last updated: July 23, 2026
This Shipping Policy explains how we process, dispatch, and deliver your order. By placing an order with The Yogi Society, you agree to the terms outlined below.
1. Our Manufacturing & Fulfillment Partner
All products ordered through The Yogi Society are manufactured, printed, packed, and dispatched by our trusted print-on-demand production partner, Qikink. Once you place an order, your design and order details are sent to Qikink, who handles production and shipping on our behalf through their network of courier partners.
Whatever the issue — a delay, a damaged parcel, a tracking query, or anything else — you never need to deal with Qikink directly. Our team at The Yogi Society takes full ownership of resolving it for you. Simply reach out to us and we will coordinate with Qikink to sort things out.
2. Our Courier Partners
We work with a network of trusted courier partners to ensure your order reaches you as quickly and reliably as possible, based on your delivery location (PIN code):
- ATS
- Bluedart Air
- Bluedart Surface
- Delhivery Air
- Delhivery Surface
- Ekart
How we choose your courier:
- ATS is given the highest priority for delivery.
- If your PIN code is not serviceable by ATS, your order is automatically routed to one of our other fast delivery partners — Bluedart (Air/Surface), Delhivery (Air/Surface), or Ekart — based on serviceability and speed to your location.
- Delhivery is one of our core delivery partners and serves over 24,000 PIN codes across India, helping us reach even remote locations.
- India Post is used only as a last-resort option, for orders that are not serviceable by any of the above courier companies.
We reserve the right, along with Qikink, to choose the most suitable courier partner for your order at our discretion, to ensure the fastest and safest delivery possible.
3. Order Processing Time
- Standard orders are processed by Qikink and handed over to our courier partner within 1–2 business days of order confirmation.
- AOP (All-Over-Print) orders require additional production time and are processed within 4–5 working days before dispatch. Once dispatched, AOP orders follow the same delivery timelines as standard orders (see below).
- Orders placed on weekends, public holidays, or after our daily order cut-off time will begin processing on the next working day.
4. Estimated Delivery Timelines
Once dispatched, delivery timelines depend on the shipping method assigned to your order:
|
Shipping Method |
Estimated Delivery Time |
|
Air (ATS / Bluedart Air / Delhivery Air) |
3 to 5 days |
|
Surface (Bluedart Surface / Delhivery Surface / Ekart) |
4 to 8 days |
These timelines begin from the date of dispatch, not from the date of order placement, and are estimates only — actual delivery may vary based on your location and courier serviceability.
5. Shipping Charges
Applicable shipping charges (if any) will be clearly displayed at checkout before you complete your payment.
6. Serviceability
While we strive to deliver across India, delivery is subject to courier serviceability at your PIN code. If your area is not serviceable by any of our courier partners, we will contact you via email/phone to arrange an alternate delivery method (including India Post where applicable) or offer a cancellation with full refund.
7. Order Tracking
Once your order is shipped, you will receive a tracking number and courier details via email/SMS/WhatsApp so you can track your parcel's progress in real time.
8. Possible Causes of Delivery Delay
While we work with reliable manufacturing and courier partners, delivery timelines are estimates and not guarantees. Delays may occur due to reasons beyond our control, including but not limited to:
- Public and government holidays, including festivals, regional holidays, or any day officially declared a non-working day by the government or local authorities;
- Production delays at our manufacturing partner, including high order volumes or operational constraints at Qikink's facilities;
- Courier operational delays, including logistics network congestion, vehicle breakdowns, or staffing shortages at the courier's end;
- Weather conditions, such as heavy rain, storms, floods, or other natural events affecting transport routes;
- Natural calamities or disasters, including earthquakes, cyclones, or similar events;
- Strikes, bandhs, curfews, or civil unrest in the delivery region;
- Government restrictions or lockdowns, including region-specific or nationwide movement restrictions;
- Remote or difficult-to-access delivery locations, which may require additional transit time;
- Incorrect or incomplete address details provided by the customer at checkout;
- Customs or regulatory checks, where applicable, for certain shipments;
- High order volumes during sale periods, festive seasons, or promotional campaigns;
- Force majeure events, including any circumstance beyond our reasonable control such as pandemics, epidemics, or public health emergencies;
- Failed delivery attempts, where the courier is unable to reach the customer or the recipient is unavailable at the provided address.
In the event of a delay, our team will coordinate with Qikink and our courier partners to keep the shipment moving and update you where possible. We appreciate your patience during such circumstances.
9. Failed Delivery Attempts
If a courier is unable to deliver your order due to an incorrect address, unavailability of the recipient, or refusal to accept the parcel, the order may be returned to us. In such cases, additional shipping charges may apply to reship the order, or the order may be cancelled with a refund as per our Return & Refund Policy.
10. Damaged or Lost Shipments
If your order arrives damaged in transit, please refer to our Return & Refund Policy for the claims process, which requires unboxing video proof. If your order appears lost in transit and tracking shows no movement for an extended period, please contact our support team — we will investigate directly with Qikink and the courier partner on your behalf, so you don't have to.
11. Change of Delivery Address
Once an order is placed and processing has begun, we may not be able to accommodate address changes. Please contact our support team as soon as possible if you need to update your delivery address, and we will do our best to assist before dispatch.
12. Contact Us
For any shipping-related questions or concerns, please reach out — our team will handle it for you, no matter which stage of the process it involves:
The Yogi Society
theyogisocietyofficial@gmail.com
+91 85918 07136
A321, Master Mind 4, Goregaon East, Royal Palms, Mumbai – 400065, MH, India
Rooted in Dharma — for the yogis of the modern world.